Legal

Terms of Use

Last updated: 9 August 2026Governed by the laws of the United Arab Emirates
MONTROYAL VACATION HOMES RENTAL L.L.C Trade Licence No. 1269803 · Dubai, United Arab Emirates
Website: www.montroyal.ae · Email: info@montroyal.ae

Contents

  1. 1.About These Terms
  2. 2.Purpose of the Website
  3. 3.Enquiries Do Not Create a Contract
  4. 4.Property Information
  5. 5.Photographs and Visual Content
  6. 6.Availability
  7. 7.Prices
  8. 8.“All Bills Included”
  9. 9.Security Deposits
  10. 10.Property Management Information
  11. 11.Rental Performance
  12. 12.Monthly vs Yearly Comparisons
  13. 13.Renovation Information
  14. 14.Fixed Project Pricing
  15. 15.Milestone Payments
  16. 16.Three-Year Warranty
  17. 17.Before & After Images
  18. 18.Investment and Rental Case Studies
  19. 19.Property Value Statements
  20. 20.Permitted Use
  21. 21.User-Submitted Content
  22. 22.Montroyal Content
  23. 23.Property and Developer Names
  24. 24.WhatsApp and External Links
  25. 25.Building and Community Information
  26. 26.Website Availability
  27. 27.Errors and Corrections
  28. 28.General Disclaimer
  29. 29.No Professional Advice
  30. 30.Responsibility for Unlawful Use
  31. 31.Personal Data
  32. 32.Changes to the Website
  33. 33.Changes to These Terms
  34. 34.Language Versions
  35. 35.Applicable Law and Jurisdiction
  36. 36.Severability
  37. 37.No Waiver
  38. 38.Contact Us
General

1.About These Terms

These Terms of Use (“Terms”) govern access to and use of the website operated by MONTROYAL VACATION HOMES RENTAL L.L.C, Trade Licence No. 1269803, Dubai, United Arab Emirates — website www.montroyal.ae, email info@montroyal.ae.

In these Terms, “Montroyal”, “we”, “us” and “our” refer to MONTROYAL VACATION HOMES RENTAL L.L.C.

By accessing or using this website, you agree to use it in accordance with these Terms and applicable laws of the United Arab Emirates. If you do not agree with these Terms, please discontinue use of the website.

These Terms should be read together with the following documents:

  • Privacy Policy
  • Cookie Policy

2.Purpose of the Website

The Montroyal website provides information regarding services including:

  • furnished apartment rentals;
  • short-term and monthly accommodation;
  • holiday-home services;
  • property management;
  • property-owner services;
  • renovation;
  • interior design;
  • furnishing;
  • property upgrades;
  • related services offered by Montroyal.

The website is primarily an information and enquiry platform. Unless and until Montroyal expressly introduces an online booking, contracting or payment function, the website itself does not constitute an automated booking platform.

3.Website Enquiries Do Not Create a Contract

Submitting:

  • an apartment enquiry;
  • a contact form;
  • a property-management enquiry;
  • a renovation enquiry;
  • a quotation request;
  • uploaded photographs or floor plans;
  • a WhatsApp message initiated through the website;

does not by itself create a booking, tenancy, management agreement, renovation contract or other binding service agreement with Montroyal.

A transaction or service relationship is confirmed only when the relevant terms have been separately agreed and, where applicable, Montroyal has issued written confirmation and any required contractual, payment or booking conditions have been satisfied.

Any separate booking confirmation, rental agreement, property-management agreement, renovation contract, quotation or other written agreement entered into with Montroyal will govern that particular service.

If there is a conflict between these general Website Terms and a specific signed or confirmed service agreement, the specific agreement will govern that service to the extent of the conflict, subject always to mandatory applicable law.

Apartment listings

4.Property Information

Montroyal takes reasonable care to present apartment information accurately. Property pages may include information such as:

  • building and location;
  • photographs;
  • floor area;
  • number of bedrooms and bathrooms;
  • furnishing;
  • amenities;
  • views;
  • availability;
  • rental price;
  • minimum stay;
  • other property characteristics.

Property information may change over time. Furniture, décor, appliances or other movable items visible in photographs may occasionally be replaced, repaired or updated. Building facilities and common-area amenities may also be temporarily unavailable because of maintenance, management decisions or circumstances outside Montroyal's reasonable control.

Where a particular feature is essential to your decision, please confirm it with Montroyal before finalising your stay.

This clause is not used to excuse materially inaccurate or misleading listings.

5.Photographs and Visual Content

We aim to use photographs that fairly represent the property. Photographs may have been taken at an earlier date, and minor changes to furnishings, décor or accessories may occur over time.

Wide-angle photography, lighting conditions, screen settings and photography perspectives may affect the way rooms, colours, dimensions or views appear. Photographs are intended to assist users in understanding the property and should be considered together with the written property description.

Montroyal will not intentionally use imagery designed to materially misrepresent a property.

6.Availability

Availability displayed on the website is provided for convenience and may change as bookings are received, cancelled, extended or modified.

A status such as Available Now or Available From [Date] does not by itself constitute a reservation.

An apartment is not reserved solely because a user:

  • opens the property page;
  • submits an enquiry;
  • sends a WhatsApp message;
  • requests a viewing;
  • requests booking information.

Availability must be confirmed by Montroyal at the time the booking is being arranged.

7.Prices

Rental prices displayed on the website may vary depending on factors including:

  • dates of stay;
  • length of stay;
  • season;
  • market demand;
  • property availability;
  • applicable promotions;
  • service requirements.

Where the website displays “From AED [amount] / month”, the amount represents the applicable starting or advertised rate rather than a guarantee that every set of dates will be available at that price. Where the website displays a specific current monthly rate, that rate remains subject to availability and final confirmation.

Any applicable mandatory taxes, tourism charges, deposits or other material charges associated with the proposed stay will be disclosed to the customer before the relevant booking is confirmed.

These Terms are not used to justify undisclosed charges. UAE consumer rules require offers and descriptions not to be misleading, and protect the consumer's right to receive services on the announced specifications, value and applicable terms.

8.“All Bills Included”

Where an apartment is specifically advertised as “All Bills Included”, the meaning and any applicable fair-use limitations or exclusions will be communicated as part of the relevant rental or booking terms.

The phrase should not be interpreted to include a service or expense that is expressly identified as separately payable before confirmation.

9.Security Deposits

Where a security deposit applies, its:

  • amount;
  • payment method;
  • purpose;
  • refund conditions;
  • permitted deductions;

will be governed by the relevant booking or rental terms communicated to the guest.

Website descriptions stating, for example, “security deposit from AED X” indicate a starting amount only where the final deposit legitimately varies according to factors such as the property or duration of stay.

Property management

10.Property Management Information

Information published in the Property Management section describes Montroyal's general management model and services. Actual:

  • management fees;
  • included services;
  • owner responsibilities;
  • maintenance limits;
  • contract duration;
  • termination rights;
  • owner-use arrangements;
  • expense approvals;
  • revenue distributions;
  • reporting;
  • guest-management procedures;

are governed by the individual Property Management Agreement entered into with the property owner.

Submitting a Rent Your Apartment or property-assessment request does not create a management relationship.

11.Rental Performance

Statements relating to potential rental performance are intended to explain Montroyal's management approach and are not guarantees of a specific financial result.

Actual rental performance may depend on factors outside Montroyal's control, including:

  • market conditions;
  • seasonality;
  • supply and demand;
  • building and location;
  • property condition;
  • pricing;
  • owner-use periods;
  • booking availability;
  • regulatory changes;
  • wider economic circumstances.

Unless expressly guaranteed in a signed agreement, Montroyal does not guarantee:

  • a particular occupancy level;
  • a particular rental rate;
  • a particular annual income;
  • a particular return on investment;
  • that short-term or monthly rental will always outperform a yearly lease.

12.Monthly / Short-Term Versus Yearly Rental Comparisons

Any comparisons between Montroyal's short-term or monthly management model and traditional yearly rental are intended to illustrate general differences in flexibility and operating structure.

They are not legal, financial or investment advice and do not mean that one rental strategy will produce a better result in every property or market condition. Property owners should evaluate their own circumstances before choosing a rental strategy.

Renovation & furnishing

13.Renovation Information

The Renovation & Furnishing section describes the types of projects Montroyal may undertake, including:

  • turnkey renovation;
  • interior design;
  • furnishing;
  • kitchens and bathrooms;
  • joinery;
  • lighting;
  • curtains;
  • appliances;
  • styling;
  • rental-property preparation;
  • other agreed improvement works.

Website information is general and does not constitute a construction quotation or binding scope of work. Each project is subject to:

  • site assessment where required;
  • agreed design and specifications;
  • agreed materials;
  • project scope;
  • quotation;
  • written contract;
  • agreed project schedule;
  • applicable approvals where required.

14.Fixed Project Pricing

Where Montroyal advertises fixed contract pricing, this means that the agreed scope and contract amount are established in the relevant signed project agreement. It does not mean that a project can never change in price regardless of circumstances.

For example, additional costs may arise where the client requests:

  • additional works;
  • design changes;
  • upgraded materials;
  • additional furniture;
  • additional equipment;
  • modifications outside the original agreed scope.

Any material variation should be separately communicated and agreed in accordance with the relevant project contract before being added to the project price.

15.Milestone Payments

Where Montroyal provides milestone-based payment arrangements, the payment stages, amounts and conditions will be specified in the relevant quotation and signed project agreement.

Website descriptions of milestone payments are general and do not replace the specific payment schedule for an individual project.

16.Three-Year Warranty

Where Montroyal advertises a 3-Year Workmanship Warranty, the warranty applies in accordance with the terms, scope, exclusions and conditions contained in the applicable renovation contract or warranty documentation.

The warranty distinguishes between Montroyal workmanship and matters outside Montroyal's control, which may include manufacturer warranties, client-supplied products, normal wear and tear, misuse, accidental damage, building-level defects, third-party alterations or other exclusions expressly set out in the project agreement.

Projects & case studies

17.Before & After Images

Before-and-after images are intended to show genuine examples of Montroyal's completed work where identified as Montroyal projects.

Different properties have different layouts, budgets, conditions and requirements. A previous project therefore does not guarantee that exactly the same design, cost, timeline or result can be reproduced elsewhere.

18.Investment and Rental Case Studies

Financial figures displayed in a case study relate to the particular property and circumstances stated in that case study. For example, a case study may present:

  • renovation cost;
  • comparable rental positioning;
  • achieved rental amount;
  • property size;
  • project scope;
  • market positioning before and after renovation.

Such historical project results are not a guarantee, forecast or promise of equivalent results for another property. Market conditions, location, property characteristics, timing and many other factors can materially affect outcomes.

19.Property Value Statements

Statements that renovation may improve:

  • rental demand;
  • rental positioning;
  • saleability;
  • resale appeal;
  • property value;

describe potential outcomes rather than guaranteed financial returns.

Montroyal may use its practical market experience when recommending improvements but does not provide regulated investment, valuation, legal or financial advice through this website. Where a formal property valuation is required, users should obtain appropriate independent professional advice.

Website use

20.Permitted Use

You may use this website for lawful personal or business purposes related to Montroyal's services. You must not:

  • use the website for unlawful or fraudulent purposes;
  • attempt unauthorised access to the website or its systems;
  • interfere with website security;
  • introduce malware or harmful code;
  • scrape or systematically extract website data without permission;
  • copy or republish substantial website content for commercial use without permission;
  • impersonate another person;
  • submit knowingly false information;
  • upload unlawful, malicious or infringing files;
  • use enquiry forms for spam or abusive communications.

Montroyal may restrict access where reasonably necessary to protect the website, company, clients or other users.

21.User-Submitted Content

Where you upload photographs, floor plans, documents, text or other materials, you confirm that you are entitled to provide them to Montroyal, and that their use for the purpose of handling your enquiry or requested service does not knowingly violate another person's rights.

You retain ownership of materials that belong to you. You give Montroyal permission to use, store and internally share the submitted material only as reasonably necessary to:

  • assess your enquiry;
  • prepare a proposal or quotation;
  • communicate with you;
  • provide a requested service;
  • maintain appropriate business records.

Montroyal does not automatically obtain ownership of your property photographs or floor plans merely because you upload them through a form.

Intellectual property

22.Montroyal Content

Unless otherwise indicated, website content belonging to Montroyal may include:

  • Montroyal branding;
  • logos;
  • original photography;
  • written descriptions;
  • designs;
  • graphics;
  • project photographs;
  • before-and-after content;
  • website copy;
  • original visual materials.

Such material may be protected under applicable intellectual-property laws. UAE copyright legislation protects qualifying works and related rights; publishing material online does not by itself make it free for third parties to commercially copy.

Users may view and use website materials for ordinary personal purposes but may not commercially reproduce, redistribute, republish or exploit Montroyal-owned content without appropriate permission. Third-party trademarks and materials remain the property of their respective owners.

23.Property and Developer Names

References to buildings, developers, communities or third-party brands are used for identification and description purposes.

Unless explicitly stated, such references do not imply that Montroyal is owned by, endorsed by, sponsored by or affiliated with the relevant developer or brand.

Third-party services

24.WhatsApp and External Links

The website may include links to external services such as:

  • WhatsApp;
  • maps;
  • social-media platforms;
  • third-party websites;
  • other external services.

When you choose to follow such a link, the third party may apply its own terms, privacy practices and technical policies. Montroyal is not responsible for independent third-party platforms to the extent permitted by applicable law.

25.Building and Community Information

Information regarding:

  • amenities;
  • restaurants;
  • shops;
  • pools;
  • gyms;
  • spas;
  • neighbourhood facilities;
  • travel times;
  • nearby attractions;

may partly depend on building management, developers or other third parties. Such facilities may change or temporarily close.

Estimated travel times are approximate and may vary because of traffic, road conditions and other circumstances.

Website operation

26.Website Availability

Montroyal aims to maintain a functional and secure website but does not promise uninterrupted or error-free availability at all times. The website may occasionally be unavailable because of:

  • maintenance;
  • technical issues;
  • hosting issues;
  • security updates;
  • failures of external service providers;
  • circumstances outside Montroyal's reasonable control.

We may update, modify or improve website functionality from time to time.

27.Errors and Corrections

Despite reasonable care, typographical, technical or administrative errors may occasionally occur. If Montroyal discovers a material error in:

  • a listing;
  • price;
  • availability date;
  • property description;
  • project information;
  • other website information;

we may correct the error promptly.

Where an error concerns a transaction already separately confirmed, any rights and obligations will be determined under the applicable agreement and mandatory UAE law rather than simply by this website clause.
Liability

28.General Disclaimer

The website is provided primarily for information and enquiry purposes. To the maximum extent permitted by applicable law, Montroyal is not responsible for losses caused solely by:

  • reliance on clearly general or illustrative information without obtaining applicable confirmation;
  • external third-party websites;
  • unauthorised use of the website;
  • circumstances genuinely outside Montroyal's reasonable control.
Nothing in these Terms is intended to exclude or restrict any right, remedy or liability that cannot lawfully be excluded or restricted under applicable UAE law, including mandatory consumer rights.

29.No Professional Advice

Website content concerning:

  • rental strategy;
  • market positioning;
  • renovation returns;
  • resale attractiveness;
  • investment performance;

is general commercial information based on Montroyal's services and experience. It should not be treated as personalised legal advice, tax advice, financial advice, regulated investment advice or certified property valuation.

Users should obtain independent professional advice where appropriate.

30.Responsibility for Unlawful Use

A user may be responsible for direct losses reasonably arising from their deliberate unlawful misuse of the website, including fraudulent submissions, malicious attacks or deliberate infringement of Montroyal's rights, subject to applicable law.

Privacy

31.Personal Data

Personal data submitted through or collected by this website is handled in accordance with the document below. Cookie and similar technology practices are described separately.

  • Privacy Policy
  • Cookie Policy
Changes

32.Changes to the Website

Montroyal may change:

  • website content;
  • apartment listings;
  • services;
  • website structure;
  • features;
  • descriptions;

where reasonably required.

Changes to website content do not retrospectively alter an already signed agreement unless the parties separately agree or applicable law provides otherwise.

33.Changes to These Terms

Montroyal may update these Terms from time to time to reflect:

  • changes in the website;
  • changes in services;
  • legal or regulatory developments;
  • changes in our business processes.

The latest version will be published on this page with the updated date. Changes will apply prospectively to use of the website. They do not automatically rewrite an existing separate contract.

Language

34.Language Versions

These Terms may be made available in Arabic, English and Russian.

Where a separate booking, property-management or renovation contract specifies which language version governs that particular contractual relationship, the relevant contract provision will apply.

Nothing in these Terms overrides any mandatory Arabic-language requirement under UAE law.

Governing law

35.Applicable Law and Jurisdiction

These Terms and the use of this website are governed by the applicable laws of the United Arab Emirates and laws applicable in the Emirate of Dubai.

Subject to any mandatory jurisdiction or dispute-resolution rights provided by applicable law, disputes relating to these Terms or use of this website shall be submitted to the competent courts of Dubai.

Any specific booking, management, renovation or other service agreement may contain its own dispute-resolution provisions.

36.Severability

If any provision of these Terms is determined by a competent authority to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

37.No Waiver

If Montroyal does not immediately enforce a provision of these Terms, this does not by itself mean that Montroyal has permanently waived the relevant right.

38.Contact Us

Questions regarding these Terms may be sent to:

MONTROYAL VACATION HOMES RENTAL L.L.C Trade Licence No. 1269803 · Dubai, United Arab Emirates
Website: www.montroyal.ae · Email: info@montroyal.ae
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